We want you to be among the first to know that ChargePoint is taking over management of GE’s electric vehicle (EV) charging network. We are excited to welcome you into the ChargePoint family.
ChargePoint is the world’s largest EV charging network, offering solutions for every place drivers need to charge. We’ll publicly announce the acquisition later today.
To ensure that the change is as seamless as possible for customers like you, GE selected the industry leader to take over its charging business. We’re committed to giving you a great experience, delivering the industry’s most reliable and cutting-edge charging solutions with a network that EV drivers count on every day.
You don’t need to take any action. Your stations will continue to charge EVs as usual and GE will honor existing warranty coverage. You can contact support at the same number you are used to contacting for now.
We’re happy to welcome you to the world’s largest charging network!
Frequently Asked Questions
I’m a station owner, what do I need to do?
No need to do anything at all. Your stations will continue to charge EVs as usual.
Will my GE warranty still be covered?
Yes, GE will continue to support existing warranty agreements.
How will drivers charge at my stations?
Drivers can continue to charge at your stations as usual. We’ll let you know if this changes.
Who do I call for support?
You can continue to call the same GE support phone number (1-855-443-3873) for all your technical support needs. You can also email firstname.lastname@example.org.
What will it cost to keep my station(s)?
You don’t need to pay anything to keep your GE station(s). To learn more about ChargePoint solutions, call 1-408-370-3802.
ChargePoint is the world’s largest EV charging network with solutions for every place drivers need to charge.